Let’s talk about monitoring the chat winow in virtual meetings to continue our series.

Are you struggling to improve the engagement during virtual gatherings?

At Valency, we pride ourselves in the effort we’ve dedicated to creative virtual interactions. Our clients have even told us they’re impressed with how engaging this can be.

With any virtual interaction, the chat box is invaluable.

It provides an easy way for people to participate and share information without speaking over each other. However, it can also be distracting.

Let’s review an example. When you Skype or video call someone, have you ever experienced them receiving a text or document in the chat box?

Have you noticed, when the person looks at the information on the screen instead of looking at you, it can feel distracting?

As we learned in a previous video, one of the most important actions required for engagement is continuous visual connection. As soon as you look away, the connection is lost and people can feel that.

The chat box, therefore; needs to be managed.

The tip for today, designate someone else to monitor the chat window when you’re leading a virtual meeting.

The role of the person is to review, organize and prioritize the comments for you.

I promise, this small tip will help you remain connected with the participants while your whole group can benefit from the additional interactions afforded by the chat box.

Thank you for visiting today’s blog post. We look forward to sharing more tips with you. Stay tuned!

Video Series: Facilitating Engaging Virtual Workshops


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Nell Van Walsum

Senior Consultant at Valency Inc
Nell van Walsum is a Certified PDRI Facilitator (English and French) and instructor for PDRI workshops with Valency. Her background includes over 21 years of project management experience. Previously, she was an Executive Team Member of an environmental consulting firm. She successfully led a team of over 100 technical scientists and engineers through business process analysis, strategic planning, and most importantly, the implementation of profitable strategies to meet corporate goals and objectives.

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